Hotel City Sm - Krakow

Ul. Gajowa 16 , Krakow, Poland, 30-426  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Hotel City Sm - Krakow

 Free Wi-Fi
 Parking

Valet parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Reflex massage

Jacuzzi

 Breakfast

In-room breakfast

Overview

Hotel City Sm is a 3-star business property offering an indoor swimming pool and a cocktail lounge. The hotel opened its doors in 1999 and was remodeled in 2008. It features 24-hour reception, valet parking and room service as well as currency exchange, a safe deposit box and a tour desk.

Hotel City Sm is set close to Wawel Royal Castle and Kazimierz Jewish District as well as the castle and the sanctuary. Guests can get to Krakow city center, which is 6 km away.

J. Paul Ii Balice Intl airport can be reached in 15 minutes by car from Hotel City Sm.

Rooms

All 96 classic guestrooms feature modern facilities. They also have adapted bathrooms with a hairdryer and a shower.

Eat & Drink

The property offers a barbeque restaurant serving Polish cuisine. Guests can relax in the terrace bar serving alcoholic drinks.

Services

There are cars for rent on site.

Relax

Spa facilities at Hotel City Sm include a wellness center, a Jacuzzi and a sauna.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2008.  Number of rooms:   96.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • On-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Pets allowed
  • Vending machines
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • Room service
  • Car rental
  • Tours/Ticket assistance

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge

Meeting facilities

  • Business center
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services

Leisure facilities

  • Indoor swimming pool
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • BBQ facilities
  • Garden area
  • Reflex massage

Room facilities

  • Heating
  • Soundproofed rooms
  • Dressing area
  • Terrace
  • Ironing facilities

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 3 may stay for free in an extra bed. 
  • All children under the age of 6 may stay free of charge when using existing bedding. 
  • All children under the age of 12 may stay at the price of 50 % of the room stay per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Hotel City Sm - Krakow Krakow location
Show big map »

Hotel Address:

Ul. Gajowa 16 , Krakow, Poland, 30-426

Get directions
City Center
  • Krakow
    3.2 mi
Airports
Train Stations
  • Krakow Central Railway Station
    3.2 mi
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2008
  • Number of rooms:
    96

Hotel Awards

PolishHOTEL AWARDSHighly RecommendedKrakowHotel City Sm

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Poland

Use Badge

Rooms and availability

Hotel City Sm Double Room Hotel informationHotel City Sm Double RoomHotel City Sm Double Room
Double Room
Bed type: Double or Twin beds
Size: 165 sq. feet
Check Prices
  • Private bathroom
— Less information+ More information

Room with free internet and a private bathroom.

Room facilities
    Hotel City Sm Triple RoomHotel City Sm Triple Room
    Triple Room
    Bed type: Triple
    Size: 195 sq. feet
    Check Prices
    • Private bathroom
    — Less information+ More information

    Room with free internet and a private bathroom.

    Room facilities

      How to reach hotel

      hotel Hotel City Sm - Krakow Krakow location
      Show big map »

      Hotel Address:

      Ul. Gajowa 16 , Krakow, Poland, 30-426

      Get directions
      City Center
      • Krakow
        3.2 mi
      Airports
      Train Stations
      • Krakow Central Railway Station
        3.2 mi
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  12 pm
      • Year renovated:
        2008
      • Number of rooms:
        96

      Hotel Awards

      PolishHOTEL AWARDSHighly RecommendedKrakowHotel City Sm

      According to guest reviews, the hotel has been rated as
      Hotels Recommended by Guests in Poland

      Use Badge

      Hotel City Sm Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Wręga - 2.2 mi
      • Basilica of the Body of Christ - 2.2 mi
      • Festiwal Kultury Żydowskiej - 2.3 mi
      • Plac Nowy - 2.3 mi

      Popular areas

      • Divine Mercy Sanctuary in Krakow-Łagiewniki - 3000 ft

      Places of interest

      • Church of Saint Michael the Archangel - 2.0 mi
      • Paulinerkirche - 2.0 mi
      • Kościół św. Katarzyny - 2.1 mi
      • Church of St. Catherine of Alexandria - 2.1 mi
      • Plac Bohaterów Getta - 2.2 mi
      • Ulica Józefa - 2.2 mi
      • Wawel - 2.3 mi
      • Kazimierz Jewish District - 2.3 mi
      • Dragon's Lair - 2.3 mi
      • Izaak Synagogue - 2.3 mi
      • The Old Synagogue - 2.4 mi
      • Stara Synagoga - 2.4 mi
      • Dragon's Den - 2.4 mi
      • Remuh Synagogue and Cemetery - 2.4 mi
      • Geburtshaus von Helena Rubinstein - 2.4 mi
      • Ulica Szeroka - 2.4 mi

      Shopping areas

      • Zakopianka Shopping Centre - 2700 ft

      Monuments and Landmarks

      • High Synagogue - 2.3 mi
      • Old Synagogue - 2.4 mi

      Museums

      • Museum of Japanese Art and Technology - 2.1 mi
      • Galicia Jewish Museum - 2.4 mi
      • Wawel Royal Castle - 2.4 mi

      Parks

      • Skałki Twardowskiego - 1.2 mi
      • Park Kurdwanów - 1.6 mi

      Galleries

      • Starmach Art Gallery - 2.0 mi

      Local Attractions

      • Zakrzowek - 1.7 mi
        ul. Twardowskiego, Krakow
      • Ethnographic Museum (Muzeum Etnograficzne) - 2.1 mi
        ul. Krakowska 46, Krakow
      • Apteka pod Orlem - 2.2 mi
        Ul. Bohaterow Getta 18, Krakow
      • Museum of Japanese Art and Technology - 1.8 mi
        ul. M. Konopnickiej 26, Krakow
      • Corpus Christi Church (Kosciol Bozego Ciala) - 2.2 mi
        Northeast corner of Plac Wolnica, Krakow
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  12 pm
      • Year renovated:
        2008
      • Number of rooms:
        96

      Hotel Awards

      PolishHOTEL AWARDSHighly RecommendedKrakowHotel City Sm

      According to guest reviews, the hotel has been rated as
      Hotels Recommended by Guests in Poland

      Use Badge

      Hotels nearby
      Cities nearby
      • Paszkowka hotels - 24km
      • Bochnia hotels - 36km
      • Wieliczka hotels - 12km
      • Jaworzno hotels - 50km
      • Modlniczka hotels - 8km
      • Nowe Brzesko hotels - 32km
      • Wadowice hotels - 38km
      • Raclawice hotels - 36km
      • Podzamcze hotels - 52km
      • Oswiecim hotels - 53km

      Hotel City Sm Reviews

      Guest reviews are submitted by our customers after their stay at Hotel City Sm

      Average guest rating

      6.8out of 10
      Very good
      Based on 22 reviews

      Rating by category:

      Rooms
      6.0
      Service
      6.0
      Value
      8.0

      Individual guest reviews

      • Older travelers
        5.8

        We chose this hotel only because it was within walking distance of the Divine Mercy Convent in Lagiewniki. There is a restaurant and we found it adequate. Breakfast was included in our package which was sufficient but unchanging. The hotel was adequate for our purpose but I would have liked to have had a hot water kettle to make a cup of tea or coffee in the evening. On the whole the staff were pleasant enough although smiles were rare. Although I said below I would recommend this hotel, this is purely for conference/congress at the Divine Mercy Shrine. I would not recommend it for a holiday. We did not try any spa treatments whilst there so cannot comment on that side of the business.

        Although our first two days were spent in another hotel due to overbooking, Hotel City Spa covered the costs and we were not out of pocket. After two days we moved to Hotel City Spa and, on arrival, were put in Room 5 right next to the "banqueting hall" where an "oompahpah" band was playing full blast. Fortunately it didn't last long (45 mins). The hotel is frequently used by teenage school children on school trips. The children ran riot being very noisy, thumping and banging and running of feet, without a thought for disturbing other guests (we also experienced the same problem with a different group from Norway who were much more noisy and inconsiderate at the first hotel we stayed in before transferring to Hotel City Spa).There are no porters to help with luggage. There are no complimentary drinks or hot water kettle in the room, the room does not have a safe, there is no room service even though it says there is in the hotel literature. Housekeeping provided us with extra pillows and towels, however, a change of towels and a cursory wipe of the toilet was all that was done during our stay. We made our own beds for the week we were there as on returning to the room after our first and second day out the beds were still unmade.

      • Single
        9.2

        You have the most wonderful staff who were very kind and helpful. Better than some five star hotels!

        More vegetarian options on the restaurant menu!

      • 6.6

      How to reach hotel

      hotel Hotel City Sm - Krakow Krakow location
      Show big map »

      Hotel Address:

      Ul. Gajowa 16 , Krakow, Poland, 30-426

      Get directions
      City Center
      • Krakow
        3.2 mi
      Airports
      Train Stations
      • Krakow Central Railway Station
        3.2 mi
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  12 pm
      • Year renovated:
        2008
      • Number of rooms:
        96

      Hotel Awards

      PolishHOTEL AWARDSHighly RecommendedKrakowHotel City Sm

      According to guest reviews, the hotel has been rated as
      Hotels Recommended by Guests in Poland

      Use Badge