Hotel City Sm - Krakow

Ul. Gajowa 16 , Krakow, Poland, 30-426  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel City Sm - Krakow

 Free Wi-Fi
 Free parking
 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

Plunge pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Reflex massage

Jacuzzi

 Breakfast

In-room breakfast

Overview

Hotel City Sm is a 3-star venue set just 3.8 km from Wawel Royal Castle and Kazimierz Jewish District. The business hotel was built in 1999 and refurbished in 2008.

The castle and the sanctuary lie a short distance from the hotel. The hotel is 10 minutes' walk away from Zakopianka Shopping Centre and Divine Mercy Sanctuary in Krakow-Lagiewniki.

Hotel City Sm lies within 15 minutes’ drive to J. Paul Ii Balice Intl airport.

Rooms

The property comprises 96 soundproof rooms equipped with satellite TV, a writing desk, soundproof windows, heating and a safe. They provide bathrooms with a shower and a hairdryer.

Eat & Drink

The barbeque restaurant serves delicious Polish meals. Alcoholic drinks are offered in the terrace bar.

Services

Guests are welcome to use currency exchange, a safe deposit box and an elevator for general purposes and a business center, a photocopier and a copier for business needs.

Relax

A Jacuzzi and a sauna are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2008.  Number of rooms:   96.

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Facilities

General

  • Free Wi-Fi
  • Free parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Pets allowed
  • Vending machines
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • Room service

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge area

Meeting facilities

  • Business center
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services

Leisure facilities

  • Plunge pool
  • Indoor swimming pool
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • BBQ facilities
  • Garden area
  • Reflex massage

Room facilities

  • Heating
  • Dressing area
  • Terrace
  • Ironing facilities

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 3 may stay for free in an extra bed. 
  • All children under the age of 6 may stay free of charge when using existing bedding. 
  • All children under the age of 12 may stay at the price of 50 % of the room stay per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Hotel City Sm - Krakow Krakow location
Show big map »

Hotel Address:

Ul. Gajowa 16 , Krakow, Poland, 30-426

Get directions
City Center
  • Krakow
    3.2 mi
Airports
Train Stations
  • Starmach Art Gallery
    2.1 mi
  • Krakow Plaszow Railway Station
    2.4 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2008
  • Number of rooms:
    96

Hotel Awards

PolishHOTEL AWARDSHighly RecommendedKrakowHotel City Sm

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Poland

Use Badge

Rooms and availability

Hotel City Sm photos Exterior Hotel informationHotel City Sm photos Exterior Hotel informationHotel City Sm photos Exterior Hotel information
Double Room
Bed type: Double bed or Twin beds
Size: 165 sq. feet
Check Prices
  • Private bathroom
— Less information+ More information
Room facilities
    Hotel City Sm photos Exterior Hotel informationHotel City Sm photos RoomHotel City Sm photos Room
    Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Size: 195 sq. feet
    Check Prices
    • Shower
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Hotel City Sm - Krakow Krakow location
      Show big map »

      Hotel Address:

      Ul. Gajowa 16 , Krakow, Poland, 30-426

      Get directions
      City Center
      • Krakow
        3.2 mi
      Airports
      Train Stations
      • Starmach Art Gallery
        2.1 mi
      • Krakow Plaszow Railway Station
        2.4 mi
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2008
      • Number of rooms:
        96

      Hotel Awards

      PolishHOTEL AWARDSHighly RecommendedKrakowHotel City Sm

      According to guest reviews, the hotel has been rated as
      Hotels Recommended by Guests in Poland

      Use Badge

      Hotel City Sm Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      Places of interest

      • ICE Congress Centre - 1.9 mi
      • Children Hospital in Krakow - 1.9 mi
      • Paulinerkirche - 2.0 mi
      • Church of Saint Michael the Archangel - 2.0 mi
      • Church of St. Catherine of Alexandria - 2.1 mi
      • Kościół św. Katarzyny - 2.1 mi
      • Plac Bohaterów Getta - 2.2 mi
      • Ghetto Heroes Square in Krakow - 2.2 mi
      • Ulica Józefa - 2.2 mi
      • Dragon's Lair - 2.3 mi
      • Kazimierz Jewish District - 2.3 mi

      Train stations

      • Starmach Art Gallery - 2.0 mi

      Convention centers

      • Divine Mercy Sanctuary in Krakow-Łagiewniki - 3000 ft

      Shopping areas

      • Zakopianka Shopping Centre - 2700 ft
      • Museum of Japanese Art and Technology - 2.1 mi
      • Ethnographic Museum in Kraków - 2.1 mi

      Monuments and Landmarks

      • Church of Saint Michael the Archangel - 2.0 mi
      • Church of St. Catherine of Alexandria - 2.1 mi
      • High Synagogue - 2.3 mi

      Museums

      • Park Kurdwanów - 1.6 mi
      • Museum of Japanese Art and Technology - 2.1 mi

      Parks

      • Skałki Twardowskiego - 1.2 mi
      • Park Kurdwanów - 1.6 mi

      Business areas

      • Zakopianka Shopping Centre - 2700 ft
      • Bonarka City Center - 1.2 mi

      Galleries

      • Starmach Art Gallery - 2.0 mi

      Local attractions

      • Zakrzowek - 1.7 mi
        ul. Twardowskiego, Krakow
      • Ethnographic Museum (Muzeum Etnograficzne) - 2.1 mi
        ul. Krakowska 46, Krakow
      • Apteka pod Orlem - 2.2 mi
        Ul. Bohaterow Getta 18, Krakow
      • Museum of Japanese Art and Technology - 1.8 mi
        ul. M. Konopnickiej 26, Krakow
      • Corpus Christi Church (Kosciol Bozego Ciala) - 2.2 mi
        Northeast corner of Plac Wolnica, Krakow
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2008
      • Number of rooms:
        96

      Hotel Awards

      PolishHOTEL AWARDSHighly RecommendedKrakowHotel City Sm

      According to guest reviews, the hotel has been rated as
      Hotels Recommended by Guests in Poland

      Use Badge

      Hotels nearby
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      0.7 km
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      Cities nearby

      Hotel City Sm Reviews

      Guest reviews are submitted by our customers after their stay at Hotel City Sm

      Average guest rating

      6.8out of 10
      Very good
      Based on 22 reviews

      Rating by category:

      Rooms
      6.0
      Service
      6.0
      Value
      8.0

      Guest reviews

      • Older travelers
        5.8

        We chose this hotel only because it was within walking distance of the Divine Mercy Convent in Lagiewniki. There is a restaurant and we found it adequate. Breakfast was included in our package which was sufficient but unchanging. The hotel was adequate for our purpose but I would have liked to have had a hot water kettle to make a cup of tea or coffee in the evening. On the whole the staff were pleasant enough although smiles were rare. Although I said below I would recommend this hotel, this is purely for conference/congress at the Divine Mercy Shrine. I would not recommend it for a holiday. We did not try any spa treatments whilst there so cannot comment on that side of the business.

        Although our first two days were spent in another hotel due to overbooking, Hotel City Spa covered the costs and we were not out of pocket. After two days we moved to Hotel City Spa and, on arrival, were put in Room 5 right next to the "banqueting hall" where an "oompahpah" band was playing full blast. Fortunately it didn't last long (45 mins). The hotel is frequently used by teenage school children on school trips. The children ran riot being very noisy, thumping and banging and running of feet, without a thought for disturbing other guests (we also experienced the same problem with a different group from Norway who were much more noisy and inconsiderate at the first hotel we stayed in before transferring to Hotel City Spa).There are no porters to help with luggage. There are no complimentary drinks or hot water kettle in the room, the room does not have a safe, there is no room service even though it says there is in the hotel literature. Housekeeping provided us with extra pillows and towels, however, a change of towels and a cursory wipe of the toilet was all that was done during our stay. We made our own beds for the week we were there as on returning to the room after our first and second day out the beds were still unmade.

      • Single
        9.2

        You have the most wonderful staff who were very kind and helpful. Better than some five star hotels!

        More vegetarian options on the restaurant menu!

      • 6.6

      How to reach hotel

      hotel Hotel City Sm - Krakow Krakow location
      Show big map »

      Hotel Address:

      Ul. Gajowa 16 , Krakow, Poland, 30-426

      Get directions
      City Center
      • Krakow
        3.2 mi
      Airports
      Train Stations
      • Starmach Art Gallery
        2.1 mi
      • Krakow Plaszow Railway Station
        2.4 mi
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2008
      • Number of rooms:
        96

      Hotel Awards

      PolishHOTEL AWARDSHighly RecommendedKrakowHotel City Sm

      According to guest reviews, the hotel has been rated as
      Hotels Recommended by Guests in Poland

      Use Badge